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Small Business & Enterprise Level eCommerce
eCommerce
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Real-Time: Inventory, Accounting, & CRM. Direct integration with UPS, FedEx & DHL.
Multi Site, Multi Currency & Multi Language Capable
Whether you sell business-to-consumer (B2C) or business-to-business (B2B) or both, Idalica lets you run your entire eCommerce business more efficiently—your Web store, inventory management, order fulfillment, and accounting systems, as well as your customer relationship management software. Idalica enables you to better manage and grow your business within a single system.
In order to make the most of an online channel, companies need the tools to gather, analyze and leverage key data about their back- and front-office operations, vendors, partners and most importantly, their customers. Idalica eCommerce solutions make this possible.
Need Retail Management with POS and eCommerce? Click Here!
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Idalica eCommerce provides you a dynamic, fully integrated, customized WebStore. While other packages rely and restrict you to templates, Idalica eCommerce enables you to exactly shape your customer's experience in any way that you choose. Enable your customers to sign in, search their own product catalog, order based on standard or special pricing, and view past and pending orders with status.
Idalica can build your website, back end functionality, offer support and host it, or you can host your WebStore anywhere you would like. Your Idalica eCommerce website is completely customizable and can connect to a fully integrated ERP accounting package. Direct shipping integration allows you to manage the whole process - updates, cancellations, etc. from one system.
- No licensing fees you own the software
- Complete web store features
- One application to run your entire eCommerce business
- Advanced and customizable shopping cart
- Customer self-service
- WYSIWYG (word processor like) editing
- Real time inventory
- Integrate through Web Services, EDI, and file based transfers
- Extensible data storage model with custom defined attributes on every object including inventory, orders, and customers with user defined data type, display type, and behaviors
- Advanced inventory & order fulfillment including drop ship
- Can be integrated with exiting business software through our integration portal
- Create multi-web stores / multi-physical stores that all report into one system
- Built-in site analytics & reporting
- Real time ERP accounting package and CRM (Customer Relation Management)
- Search engine optimization
- Superior eCommerce marketing tools
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Enterprise Level eCommerce
A whole business package starting at $15,000 USD
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Startup or Small Business
Simplified eCommerce for $4,000 USD
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(Sample Website Screenshot - Click to Enlarge)
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Real-time Inventory Control
IDALICA eCommerce synchronizes inventories and availability across all sales channels in real-time. An inventory commitment system (on-hold) assures that items, serialized, unique or otherwise, are not oversold, and an on-order system enables you to keep stock levels in tight control. Changes in product offering, inventory availability, product categories, promotions, features are reflected in real-time on your custom Website.
Up-Sell and Cross-Sell Engine
IDALICA eCommerce supports multiple types of item relationships and an unlimited number of item relationships. IDALICA eCommerce's Up-Sell- and Cross-Sell engine is integrated with IDALICA eCommerce's Ecommerce engine and phone/mail/purchase order engine for taking orders such that every sales channel is powered by a central merchandising strategy.
Pricing Tiers, Volume Pricing, and Customer Specific Pricing
IDALICA eCommerce's pricing engine enables any number of pricing tiers (for loyalty programs and wholesale/distributor/retail pricing) and enables volume pricing (discounts for bulk purchases) within each tier. The pricing engine is connected to IDALICA eCommerce Customer Relationship Manager (CRM) such that customers can sign-in and get access to their own special pricing.
Complete Lifecycle Order Management
No data entry. IDALICA eCommerce's order management engine automatically tracks and workflows all Ecommerce orders. From inception through processing, modifications, and fulfillment, IDALICA eCommerce saves time and costs by streamlining order management.
Automated Payment Processing
IDALICA eCommerce supports more than 30 merchant processing gateways for real-time or batch credit card authorization and processing. IDALICA eCommerce is integrated with PayPal including Instant Payment Notification. Checks, Money Orders, EFT payments, and terms are all supported.
Taxation
IDALICA eCommerce has full taxation support for up-to-date state and zip code based tax rates. The configuration engine enables different tax treatments at any level in the company and product hierarchy, down to a specific tax treatment for a single item.
Customer Service and Self-Service
Increase customer loyalty while reducing support costs with integrated service tools. Customers can log in anytime to view their order histories, track packages, request refunds or view quotes. Customers can also submit trouble tickets while reviewing responses to their previous inquiries, or read through a published knowledge base.
Promotions and Coupons
IDALICA eCommerce's promotion engine supports any number of concurrent promotions and is integrated with the pricing engine. Each promotion may be configured to reach a specific audience, offer specific pricing or a pricing effect, have a set duration, and apply to a specific item, group of items, or catalog of items. IDALICA eCommerce supports full tracking of promotional campaign and coupon success. |
Catalogs
IDALICA eCommerce supports an unlimited number of product catalogs enabling the population of several Websites from IDALICA eCommerce's unified inventory control or allowing customers to browse specific groupings of product based on their profiles or preferences. Items may belong to several catalogs concurrently.
Item Variations
IDALICA eCommerce manages any number of item variations such as pricing and item descriptions (i.e. coloration and sizing). IDALICA is eCommerce's intelligent - integrated eCommerce enables complete flexibility for how product variations are displayed and merchandized.
Secure Shopping
IDALICA eCommerce is secured by Verisign. Customers are required to sign in to see their own product catalog, pricing, and orders through IDALICA eCommerce's Xtranet.
Forms
IDALICA eCommerce may be configured to automatically process, store, and act upon any number of custom online forms. Record creation, processing and email notifications may be automated.
Affiliate Programs
IDALICA eCommerce's order attribute engine supports any number of concurrent affiliate programs. The reporting and export engine enables easy communication with affiliates and visibility into the success of each program.
Image Management
IDALICA eCommerce supports any number of images per item. For any item, upload a single high resolution image and IDALICA eCommerce will automatically produce a thumbnail, mid-view and blow-up resolution and will then automatically use each appropriately depending on the customer's view.
Website Management
IDALICA eCommerce's integrated environment is supported by domain handling, Website performance reporting, 24/7 support, full ftp access.
Import / Export and Business Intelligence
IDALICA eCommerce has a robust Web Services interface and configurable import/export tools for integration with legacy systems, third party software, and other entities including shipping providers. The toolset enables granular details as to every aspect of items, inventory status, customers, orders, purchase orders and transactions.
Item Search
IDALICA eCommerce supports unlimited product categories with an unbound number of layers of categories. Items may belong to several categories concurrently. The IDALICA eCommerce search engine is driven by item code, category, title, description, attribute among many other fields. |
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